ViewMyChain (VMC), the UK’s only chain management tool that provides visibility of the full property chain, has launched a new feature that will provide estate agents with full visibility of "split chains" in their property transactions.
Estate agents are no strangers to the challenges that even the simplest of chains can throw up, but most will agree that adding a split chain property significantly ups the ante. VMC’s new Split Chain feature addresses these issues by allowing agents to view the entire chain — including any splits — on a single, easily accessible screen. And for Reapit customers, it means viewing it directly within their CRM.
Seeing the entire chain allows agents to easily spot potential delays within a chain, allowing them to take proactive measures to prevent setbacks. Automatically populated, real-time updates and notifications keep agents informed of changes in the chain without having to rely on calls and updates from other parties – helping agents to manage client expectations and increase the likelihood of a successful outcome.
Paul Halliwell, Executive Director at ViewMyChain, commented: “This new feature promises to shift the way estate agents manage complex property chains. Rather than reacting to the fait accompli of a chain collapse, agents are now better positioned to intervene and take preventative action to counter issues as they arise.”
This latest development from VMC is set to deliver significant relief following the growing concern in the industry over the lack of chain visibility by all stakeholders, and the subsequent impact on profitability and consumer sentiment.
*This article originally appeared on Estate Agent Today, Property Industry Eye and The Negotiator, 19 September2024.