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ViewMyChain is having a significant impact on our completion times at Connells, and those using it have given incredibly positive feedback. Our branches are finding it easy to use and enjoy the clarity and transparency provided by the one-screen view of properties and milestones in the chain and the automatic updates which help them to reduce the time they spend on manual chasing for updates up and down the chain.
The added focus that ViewMyChain provides helps our branches and sales progression teams to respond to issues or delays much more quickly and this all contributes towards us delivering a better experience for our customers and helping them to move home more quickly. We are delighted with the results so far