Out of the Dark and into the Light - The Value of Fall Through Alerts for Estate Agents

As an estate agent, you know that deals can fall through at any time leading up to completion. While this is often out of your control, agents are often kept in the dark and are unaware if there is a break in the chain – in most cases finding out some time after the event has occurred. Fall Through Alerts allow you to stay informed, let you know as it happens, so you can take swift action to potentially save the deal, switch buyers or get the property back on the market. Here are some of the key benefits of enabling Fall Through alerts: 

Highlights the Issue in Real Time

With Fall Through Alerts enabled in your system, agents are on the front foot, you will receive instant notifications as soon as a sale is at risk of falling through. This real-time insight allows you to take strategic action around making substitutions, taking the property off the market or pursuing other potential buyers. The agent can mobilise alternative plans immediately instead of losing valuable lead time and address problems proactively before it’s too late.

Greater Chance of Saving the Deal

By knowing about a potential fall through early, you stand a much better chance of saving the deal. You can quickly connect with all parties to understand the issues at play. Then you can explore solutions, options to compromise or help facilitate further negotiations. Rapid response gives you a higher likelihood of getting the sale back on track.

Easier to Manage Expectations

When you have early visibility into deals at risk, you can have productive conversations to align expectations across the board. This allows you to avoid confusion by ensuring all sides have clarity around next steps. Proactive communication, aided by Fall Through Alerts, make it easier to manage expectations for buyers, sellers and even fellow estate agents.

Retain The Listing

Fall throughs can often result in the agent losing the instruction, particularly if the sellers were considering changing agents prior to the sale being agreed. Fall through alerts keep agents on the front foot meaning you can provide faster and more accurate information to your client, building stronger relations and giving you a better chance of retaining the business if the deal does fall through. 

Potential New Instruction Opportunity

When a deal falls through, this presents an opportunity to potentially take on the sale yourself if the client is within your coverage area. The newly available property could end up becoming a promising new instruction for your agency. Staying informed through alerts allows you to be ready to have constructive conversations around representing the vendor going forward.

Fall Through Alerts deliver valuable real-time insight that allows estate agents to act smarter, faster and more strategically. Leverage these notifications so you never get caught off guard and can make the most of opportunities that come your way when deals go south. Maintaining visibility and prompt response ensures better outcomes when managing expectations around property sales.

If you'd like to understand how this might improve your business performance please do get in touch.